This year Air France is celebrating 50 years of activity on the market of the world’s second- biggest economic power. The AIR FRANCE KLM group has become Europe’s leading carrier for flights from Europe to China.
In 1966, Air France became the first European airline to fly to the People’s Republic of China. Today, the AIR FRANCE KLM group has 90 non-stop flights a week from its Paris-CDG and Amsterdam-Schiphol hubs to nine cities in Greater China: Beijing, Chengdu, Guangzhou, Hangzhou, Hong Kong, Shanghai, Taipei, Wuhan and Xiamen. In addition, AIR FRANCE KLM has set up a joint venture with China Southern Airlines and China Eastern Airlines to selected Chinese destinations. With the connecting flights by SkyTeam partner airlines China Southern, China Eastern and Xiamen Airlines, the group operates an air link with 132 flights per week to China and Taiwan.
Nothing but the best
In 2015, AIR FRANCE KLM transported more passengers between Europe and China than any other European airline: 2.2 million customers. To stand out from its competitors, Air France focused its offer on the expectations of its Chinese clientele and on providing excellent personalized service. Mandarin- and Cantonese-speaking staff are on hand at the Paris-CDG airport to help passengers with departures, arrivals and connecting flights.
Customers on board certain flights between Paris-CDG and China enjoy the very latest cabins: a designer suite in the La Première cabin, a cocoon in the sky in Business class, and comfort for all in the Premium Economy and Economy cabins. In addition, flight crews have been trained in Chinese culture to offer service that is respectful of cultural traditions and language on every flight; Chinese interpreters are available on board; and announcements are made in Mandarin or Cantonese.
While offering a French gourmet experience, Air France also makes available a selection of refined Chinese dishes, with translated menus, in all cabin classes.
An airline of repute
In 2015 and 2016, the airline received 15 awards in Greater China, including one for the best first class service between China and Europe, at the Hurun Best of the Best Awards, organized by the Hurun Report in Shanghai. Corporate.airfrance.cn is a website specifically designed for the airline’s Chinese clientele. It offers a wealth of information about Air France in Greater China and throughout the world. This traditional, simplified Chinese website, featuring a multitude of photographs, videos and graphics, is further evidence of the airline’s special interest in China.
SkyTeam opens a new lounge in Beijing
SkyTeam is the leading airline alliance in Greater China, with China Airlines, China Eastern, China Southern and Xiamen Airlinesfour regional airlines covering 147 cities. In all, 20 SkyTeam member airlines fly to 1,057 destinations in 179 countries.
The member airlines of the worldwide alliance offer eligible customers access to more than 630 lounges throughout the world. This month, the first exclusive SkyTeam lounge opens in China, at Beijing-Capital International Airport. This is the sixth lounge in its worldwide network, after those in London (Heathrow), Sydney, Hong Kong, Istanbul and Dubai. The area offers premium facilities and a wide range of food options, and can host 160 customersElite Plus members and passengers flying in La Première or Business class. Regular visitors will recognize the signature work of the Brandimage firm, featuring comfortable furniture, specific spaces defined by oak strips, beige leather combined with the clean modern look of white, bright green accents, curved lines and the iconic plant wall providing a burst of fresh air.